What I've been up to lately
Here's a sampling of some of my recent work for your viewing pleasure.
A PICTURE = A THOUSAND WORDS
Here's a random sampling of some articles I wrote for my blog. Call it designing with words.
US Airways: How Not To Do Social Media
What started off as a routine customer complaint via tweet, turned into the greatest “oops” in the history of Twitter. How do you respond to a passenger angry about ignored tweets? By saying you value their feedback and tell them where to send it, linking them to a NSFW image of a woman having sex with a toy airplane, of course.
Binge Watching Is The New TV
TV as we know it, is over. The formula that worked for years, works no more. The same way MP3s “killed” the music industry, modern technology, high speed internet, and companies like Netflix have “killed” TV. Now we binge!
You Call Those Security Questions?
Despite a 6 year streak of not losing my wallet, the ongoing craziness of 2013 has put that one to rest. Luckily there was no money in it (who has money in their wallets these days?), my debt you can have! As I’ve gone through the motions this week replacing things and adding credit alerts, I’m noting one scary trend. What’s up with the lack of secure “security questions”?!
No Power? No Smartphone. Now what?!
It looks like Mother nature chose to trick instead of treat this Halloween. Hurricane Sandy’s wrath saw New York, surrounding areas, and as far north as Canada become an apocalyptic disaster zone. It’s a good thing many people have the internet, social media and smartphones to come to the rescue, right? Wrong. When power went out, cell service down and battery life draining, many people were left with one question. Now what?
Breaking News: Is Broken
When tragedy strikes, the news is where people used to turn for the latest and greatest—until the Internet. Then along came social media. This is the new News. Isn’t being hyper-connected great? What’s better than reality television than actual real television? Sadly, both can be equally as fake.
Social Media = Spoilers
Remember when you had to be home at a certain time to watch your favourite TV show? Not anymore! The freedom is great, right? Well, not always. Thanks to social media, your friends can wreck everything—but it’s not just them. Now the shows themselves can do much worse.