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US Airways: How Not To Do Social Media

US Airways Plane

What started off as a routine customer complaint via tweet, turned into the greatest “oops” in the history of Twitter. How do you respond to a passenger angry about ignored tweets? By saying you value their feedback and tell them where to send it, linking them to a NSFW image of a woman having sex with a toy airplane, of course.

Apple Goes For The Gold—And Wins

iPhone 5S Gold

We knew there’d be a 5C, in many colors. We knew there’d be a 5S. It’d come in white, black (sorry, granite), and a new gold option—aka champagne. The numbers are in, and it looks like the gold takes the win, selling out almost instantly. Who knew? Not Apple.

Don’t Put All Of Your IT Eggs In One Basket

Don’t Put All Of Your IT Eggs In One Basket

IT budgets are being slashed, IT support staff have to “do more with less”, and yet more and more demands are always being asked. Corporate (C-level) executives focus on the bottom line (as they should), so when push comes to shove, they just make it simple—centralize. Less hubs, less expenses, more profit. What’s an IT guy to do?

Breaking News: Is Broken

Breaking News: Is Broken

When tragedy strikes, the news is where people used to turn for the latest and greatest—until the Internet. Then along came social media. This is the new News. Isn’t being hyper-connected great? What’s better than reality television than actual real television? Sadly, both can be equally as fake.

Justice Is Served…By The Media?

Today we learned the fate of Timothy Lau, a 21 year old who was part of the Stanley Cup riot in 2011. He faced four charges, more than anyone else who took part that day. You do the crime, you face the time, right? Well, not unless the media made your crime too public, then you’re off the hook. Lau got a 4 month sentence. Since when does the media exact justice?

Binge Watching Is The New TV

Netflix Binge Watching

TV as we know it, is over. The formula that worked for years, works no more. The same way MP3s “killed” the music industry, modern technology, high speed internet, and companies like Netflix have “killed” TV. Now we binge!